Cannot find my photos to edit after first scan

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lelewin2001

Photo Optimizer 25. The program shows thumbnails while scanning, but the next time I run the program it shows no photos. The source is external hard drive that is always connected to my computer. It shows folders but when I click on the folder it opens to a blank screen. How do I locate the photos so I can rename, edit metadata. I've just had the program for a few days. I cannot find how to do this in the manual. How do I do this

6 days ago

stefan

Hi,

Thanks for reaching out.

Do you see any error message during the sync progress?

Can you share a screenshot of the source information?

Kind regards,

Stefan

5 days ago

Ashampoo Photo Organizer

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Cannot find my photos to edit after first scan